Fully CPSR tested

Suds

Vegan Soap, Shampoo Bars, Conditioner Bars, Natural Deodorant Bars and more

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Returns Policy

If for any reason you are not completely satisfied with your purchase, we will give you a 30 day money back guarantee from the time you receive the goods. Please email us at sudsmk@yahoo.com within that time if you are not satisfied with your purchase so that we can resolve any problems.


This refund policy does not apply to goods that have been worn or used, damaged after delivery, or if any attempt has been made to alter the product, or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.


We recommend that you return the product by recorded delivery and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore it is advised that you take out insurance when offered by the post office cashier. Suds will not be responsible for parcels lost or damaged in transit if you choose not to insure.



Bar designs may vary slightly.

Care of your Suds products

The good news is that with a little extra love and care you will prolong the lifespan of your soap so you can enjoy it for as long as possible.

Keep it away from the stream of water, preferably on a soap dish with drainage holes.

Don’t let it sit in water or it will become mushy very quickly.

Keep unused soap stored in a cool, dry place (below 30°C). A linen cupboard is a great idea plus your linen will smell clean and fresh. Keep any product containing Cocoa Butter stored below 24C.

Keep it away from direct sunlight to avoid loss of scent and colour.